Delphi Technologies, a brand of BorgWarner Inc, has released a Tesla e-learning module on Delphi Academy, marking the first in a new series of brand-specific online training courses for vehicle technicians.
Coinciding with the new release of Tesla Model S and Model X coverage on Delphi’s BlueTech VCI diagnostic tool, the ten-part course covers vehicle identification, data, and parts ordering before moving onto diagnostic hardware, connection, and common jobs.
“Everything is a little bit different when it comes to Tesla,” said Philip Mitchell, European Workshop Solutions Manager at Delphi. “But garages needn’t turn away these cars, they just need to understand how they’re different – that’s why we’ve released this new Tesla module.”
Tesla’s browser-based diagnostic tool requires technicians to correctly configure a laptop or PC for vehicle connection. Further difficulties arise after successful connection as Tesla’s distinctive IT-based jargon used within the tool can be problematic. The new e-learning course includes step-by-step video guidance, walking technicians through what can otherwise be a frustrating and time-consuming diagnostic process.
“The first stumbling block workshops face is knowing exactly which model they’ve got,” said Philip. “Knowing if it’s a Model S or Model X isn’t enough because they all use different processors and the method of vehicle connection will depend on which processor it has.
“And then you’ll have to get through a layer of Microsoft security if you want to use Tesla’s browser-based diagnostic tool. Unless you correctly configure your computer beforehand, all vehicle communication will be blocked and you won’t be able to connect to the car.”
An exam completes the Tesla module with a Delphi certificate and IMI Continuing Professional Development (CPD) credit for those achieving a 70 per cent pass mark or higher.
Philip said: “We’re really excited to be producing brand-specific training. For us it’s about providing an end-to-end solution for workshops including parts, diagnostic capabilities and training to help independent garages unlock the latest technologies for the newest models.”
Delphi Academy hosts more than 200 learning modules, presented in a user-friendly format with multi-media learning methods including interactive technical articles, videos and simulators for all levels of ability.
New content is added to the e-learning platform on a monthly basis, with the latest additions highlighted on the Academy home page. The next brand-specific training course, due to be released in the summer, will cover PSA Group diagnostics.
Further information about Delphi Academy can be found online here: https://academyuk.delphiautoparts.com/#/public-dashboard